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Business Analysis Essentials Course

Course Overview

Features:

  • Price $1,675 (incl. GST).
  • Duration 3 days.
  • Instructor led.
  • Small class size.
  • Prerequisites none.
The Business Analysis Essentials Course is an intoductory course to business analysis. It covers analysis, inter-personal communication, business case development and the analyst's role in a project.

Target audience:

  • Analysts.
  • Business Analysts.
  • Systems' Analysts.
  • Project Managers who develop their own business cases.
The course is specifically designed to develop a delegate's competency in the techniques and skills covered. The training is experiential with a high degree of individual direction which is achieved through small class sizes (i.e. maximum 10 delegates).

Course Content

The Business Analysis Essentials course covers four subject areas. The scope of these subject areas is outlined below.
  • Analysis
    • Data Gathering Techniques.
    • Identifying Requirements.
    • Problem Solving.
    • Prototyping.
  • Business Case Development
    • Scoping.
    • Risk Analysis.
    • Cost Benefit Analysis.
    • Project Acceptance Criteria.
  • Communication Skills
    • Theory of communication.
    • Questioning Techniques.
    • Motivating Others.
    • Interviewing.
    • Presenting.
  • Business Analyst Role context
    • Project Management.
    • Change Management.

Course Outcomes

On successful completion of the course delegates will have demonstrated competency in the:
  • Cost Benefit Analysis technique ‘Net Present Value’.
  • Communication skills required to perform an effective interview.
  • Organisational and communication skills required to perform an effective presentation.
  • Identification of Acceptance Criteria.
  • Identification of ‘Solution Options’.
  • Identification of requirements.
  • Identification of risks.
In addition, on successful completion of the course delegates will also be able to:
  • Contribute to the development a business case for a project.
  • Plan and conduct stakeholder interviews effectively.
  • Plan and conduct presentations effectively.
Further, on successful completion of the course delegates will:
  • Understand what a project is.
  • Understand & describe a typical development life cycle.
  • Understand the role of the business analyst within the context of a project.
  • Understand and assess personal communication & problem solving styles.
  • Have a high level understanding of interpersonal communication theory.
  • Understand the concept of scope & its significance within a project.
  • Understand the types & uses of data gathering techniques.
  • Have a high level understanding of change management.
  • Have a high level understanding of motivation theory.
  • Understand the role & types of prototyping.

Delivery Options

Public presentations of this course are listed on this page. This course is also available for presentation in-house. In-house presentations can be tailored to customer specific requirements (e.g. systems' delivery processes, business analyst role) and can be more cost effective. Please enquire for pricing of in-house delivery.

Bookings and Enquiries

For bookings and enquiries please e-mail email address or phone David Atkinson on (07) 3353 8555.

available in:

  • 2008 Qtr 4
    • Brisbane, QLD - Oct 20 to 22
    • Canberra, ACT - Oct 27 to 29
    • Melbourne, VIC - Nov 10 to 12
    • Sydney, NSW - Nov 17 to 19
  • 2009 Qtr 1
    • Brisbane, QLD - Feb 02 to 04
    • Canberra, ACT - Feb 09 to 11
    • Melbourne, VIC - Feb 16 to 18
    • Sydney, NSW - Feb 23 to 25
  • 2009 Qtr 2
    • Brisbane, QLD - Apr 27 to 29
    • Canberra, ACT - May 04 to 06
    • Melbourne, VIC - May 11 to 13
    • Sydney, NSW - May 18 to 20
  • 2009 Qtr 3
    • Brisbane, QLD - Jul 27 to 29
    • Canberra, ACT - Aug 03 to 05
    • Melbourne, VIC - Aug 10 to 12
    • Sydney, NSW - Aug 17 to 19